AHCWRK208A Provide information on products and services (Release 1) (SUPERSEDED BY AHCWRK208)

$599.00 AUD Price excludes GST

Unit Descriptor

This unit covers the process of providing information on products and services in a range of rural merchandising settings and defines the standard required to: respond to client requests for information; use questioning to identify customer requirements; refer or seek advice from supervisors and appropriate personnel; represent the enterprise in a professional manner when dealing with customers. 

 

Application of the Unit

This unit applies to working under supervision, within enterprise guidelines. 

 

Mapping Notes Date
Is superseded by and equivalent to AHCWRK208 - Provide information on products and services This unit is equivalent to AHCWRK208A Provide information on products and services  26/Jun/2016
Supersedes RTE2804A - Provide information on products and services E  09/Jun/2011

 

Contains the following documents

  • Assessment Matrix (Mapping Document)
  • New Assessor Workbook/Guide (in MS Word Format)
  • New Cover Sheet
  • Learner Guide  (in MS Word Format)
  • New Learner Evidence Document
  • Learner Workbook (in MS Word Format)
  • New Observation and Demonstration Checklists
  • New Session Plan (in MS Word Format)
  • PowerPoint presentation

 

For more information please contact us on sarah@rtomaterials.com.au