This unit describes the knowledge and skills required to exercise effective communication skills in the workplace
The communication skills described in this unit may be applied across a range of workplace contexts involving various levels of social and cultural diversity
Mapping | Notes | Date |
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Is superseded by CHCCOM002 - Use communication to build relationships | This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Merged CHCCOM302D/ CHCCOM403A/HLTAMBFC301D. Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence. | 06/Aug/2015 |
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