This unit describes the knowledge and skills required to assess a range of client issues and refer appropriately
On completion of this unit, the worker will be able to respond appropriately to clients that have a range of issues outside and in addition to the area of immediate focus, expertise or interests of the worker and their organisation
For instance, a child protection worker may need to identify when alcohol and other drug issues are important in the life of a presenting client
Completion of the unit will also provide the worker with competence to make decisions as to whether to refer or retain the client
For more information please contact us on sarah@rtomaterials.com.au