This unit describes the skills and knowledge required to identify cross-selling opportunities and sell the identified products or services to customers while providing other services.
It applies to individuals who, within their level of authority, apply specialised knowledge to make judgements and recommendations based on specific information.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
| Mapping | Notes | Date |
|---|---|---|
| Supersedes and is equivalent to FNSSAM301A - Identify opportunities for cross-selling products and services | Updated to meet Standards for Training Packages | 25/Mar/2015 |
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