This unit describes the skills and knowledge required to work and communicate effectively within organisational policies and governance arrangements, using information and communications technology (ICT) systems, equipment and software.
It applies to individuals who may work under supervision with responsibility to support others within a small office environment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
General ICT
Mapping | Notes | Date |
---|---|---|
Supersedes and is equivalent to ICAICT202A - Work and communicate effectively in an IT environment | Updated to meet Standards for Training Packages. Minor edits to clarify intent of performance criteria. | 24/Mar/2015 |
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