This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and source airfares for domestic air travel. It requires the ability to interpret flight information and conditions applicable to specific fares and to quote on airfares that meet customer needs.
This unit applies to tourism industry organisations that sell domestic airfares; mainly retail travel agencies, tour wholesalers and consolidators.
The unit applies to frontline sales and operations personnel who operate with some level of independence and under limited supervision. This includes retail travel consultants and managers, corporate consultants, ticketing consultants, consolidator ticketing officers, reservations and operations consultants.
| Mapping | Notes | Date |
|---|---|---|
| Is superseded by and equivalent to SITTTSL011 - Source airfares for domestic flights | •Equivalent • Unit updated to meet the Standards for Training Packages. | 02/Mar/2016 |
| Supersedes SITTTSL012B - Construct domestic airfares | Title changed to better reflect the intent and content of the unit . Significant changes to Elements, Performance Criteria and Required Knowledge to refocus the unit from calculating airfares to quoting on set fares. Unit now better describes current industry practice. International Air Transport Association (IATA) references amended for accuracy. | 17/Jan/2013 |
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