This unit describes the performance outcomes, skills and knowledge required to lead and manage people and teams and support and encourage their commitment to the organisation. It requires the ability to lead by example and manage team performance through effective leadership.
This unit applies to all tourism, travel, hospitality and event sectors.
It applies to those people who operate independently and are responsible for leading and motivating people and teams. This includes supervisors, operational and senior managers.
Mapping | Notes | Date |
---|---|---|
Is superseded by and equivalent to SITXHRM003 - Lead and manage people | • Equivalent • Unit updated to meet the Standards for Training Packages. | 02/Mar/2016 |
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