This unit covers the performance outcomes, skills and knowledge required to manage a volunteer workforce. It requires the ability to determine and evaluate volunteer staffing requirements, recruit, select, train and maximise volunteer retention.
This unit applies to individuals working in any industry who need to manage volunteer involvement in business or community activities. It is particularly relevant in the community, cultural, sporting and tourism sectors where volunteers feature prominently as part of the workforce both as part of one-off events and ongoing industry activities.
It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers.
Mapping | Notes | Date |
---|---|---|
Supersedes and is equivalent to SITXHRM004A - Manage volunteers | 17/Jan/2013 | |
Is superseded by and equivalent to SITXHRM005- Manage volunteers | • Equivalent • Unit updated to meet the Standards for Training Packages. | 02/Mar/2016 |
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