Qualification Description

This qualification reflects the role of workers who are engaged in delivering social housing services and support to tenants, residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.

Workers at this level may work under limited supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Package Rules

Total number of units = 15

• 8 core units

• 7 elective units, consisting of:

  • at least 5 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.