Qualification Mapping Information

Superseded by CHC52021 Diploma of Community Services

Qualification Description

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Package Rules

Total number of units = 16

• 8 core units
• 8 elective units, consisting of:
  • at least 6 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation: 

• at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)

• at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)

• all Group C electives must be selected for award of the Diploma of Community Services (Statutory & forensic child, youth & family welfare)

All electives chosen must contribute to a valid, industry-supported vocational outcome.